We strongly encourage you to contact us should you have trouble paying an invoice. We are always willing to discuss a solution!
It is best to make sure you have made the monthly payment by the due date at the latest. This way you avoid dunning, delay and collection costs. If we have not received the payment on time, we will first send you a friendly reminder. If the loan is still not paid after that, the case will be transferred for collection. If the company fails to meet its payment obligation, the guarantor will be held personally responsible for payment.